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Cancellation & Refund Policy

Cancellation & Refund Policy

Reservation
Please make advance reservations via telephone or book online to assure room availability. A deposit is required to obtain a confirmed reservation. Please note the cancellation policy before committing to a reservation.

Cancellation Policy
TThe cancellation is free of charge up to 24 hours prior to checkin

Refund Policy

  • When you cancel an offline booking, the amount will be refunded instantly on cancellation.
  • When you cancel an online booking and are entitled to a refund then we will instruct right away. The processing may take between 1-2 weeks until the whole amount shows back on your credit card statement. The refund amount depends on numerous factors such as the hotel's cancellation policy, time of cancellation and processing fees.